FAQs

Frequently Asked Questions

1. How long does shipping take?
Orders are usually processed within 1–3 business days and delivered within 6–15 business days, depending on your location.

2. Do you provide order tracking?
Yes, once your order is shipped, tracking details will be shared with you.

3. Can I return my order?
Yes, we accept returns for eligible items within our return window. Please read our Return & Refund Policy for full details.

4. What if I receive a damaged item?
Please contact us within 48 hours of delivery with clear photos of the damaged item and packaging.

5. How can I contact Wellvo?
You can reach us through our Contact Us page or by email.